Terms of Service
These Terms of Service govern your use of DataElite Analytics services, website, and related offerings. By accessing our website or engaging with our services, you agree to be bound by these terms and conditions. Please read them carefully before using our services or providing any information.
These terms establish the legal framework for our professional relationship and define the rights, responsibilities, and obligations of both parties. If you do not agree with any part of these terms, please do not use our services or website.
Service Agreement
Scope of Services
Business Intelligence Consulting
We provide professional business intelligence consulting services including data analysis, executive dashboard development, performance metrics evaluation, and strategic planning support. Our services are designed to help organizations make data-driven decisions and improve operational efficiency.
Services are provided based on agreed specifications and may include custom analytics solutions, reporting systems, and ongoing consultation as outlined in individual service agreements.
Professional Standards
All services are delivered according to professional industry standards and best practices. We maintain high quality standards through rigorous methodologies, peer review processes, and continuous improvement initiatives. Our team adheres to professional codes of conduct and ethical guidelines.
We commit to delivering services with professional competence, maintaining confidentiality, and providing honest assessments of project feasibility and outcomes.
Service Limitations
Our services are advisory and analytical in nature. We do not provide financial advice, legal counsel, or guarantee specific business outcomes. Recommendations are based on data analysis and professional judgment, but implementation decisions and results remain the responsibility of the client.
Clients are responsible for evaluating recommendations within their specific business context and ensuring compliance with applicable regulations and industry standards.
User Obligations & Responsibilities
Accurate Information
Provide accurate, complete, and up-to-date information necessary for service delivery. Notify us promptly of any changes that may affect our analysis or recommendations.
Data Security
Maintain appropriate security measures for any systems or data accessed through our services. Report any suspected security incidents immediately.
Compliance
Ensure compliance with all applicable laws, regulations, and industry standards in your use of our services and implementation of recommendations.
Communication
Maintain professional communication standards and respond promptly to requests for information or clarification during service delivery.
Service Usage & Limitations
Permitted Uses
Prohibited Uses
Service Availability
While we strive to provide consistent service availability, we cannot guarantee uninterrupted access to our services. Scheduled maintenance, technical issues, or unforeseen circumstances may temporarily affect service delivery. We will communicate any planned disruptions in advance whenever possible.
Legal Information & Liability
Intellectual Property Rights
Our Intellectual Property
All content, methodologies, analytical frameworks, software, and materials provided by DataElite Analytics remain our intellectual property. This includes proprietary analytical methods, dashboard designs, reporting templates, and strategic recommendations developed specifically for clients.
Clients receive a license to use deliverables for their internal business purposes but may not reproduce, distribute, or create derivative works without written permission.
Client Data Ownership
Clients retain full ownership of their proprietary data, business information, and trade secrets. We do not claim ownership of client data used in our analytical processes. However, we may retain anonymized, aggregated insights for service improvement purposes.
Any improvements or innovations developed using client data become joint intellectual property, with usage rights defined in specific service agreements.
Third-Party Materials
Our services may incorporate third-party tools, databases, or analytical platforms. Clients are responsible for ensuring they have appropriate licenses for any third-party software or data sources used in their implementations.
We will clearly identify any third-party components and assist clients in understanding licensing requirements and compliance obligations.
Liability Limitations & Warranties
Service Warranties
Professional Standards
We warrant that services will be performed with professional competence and industry best practices.
Data Security
We implement reasonable security measures to protect client information during service delivery.
Deliverable Quality
All deliverables will meet agreed specifications and quality standards outlined in service agreements.
Liability Limitations
Financial Liability
Total liability for any service engagement is limited to the fees paid for that specific service.
Consequential Damages
We are not liable for indirect, consequential, or punitive damages arising from service use.
Business Outcomes
We do not guarantee specific business results or performance improvements from our recommendations.
Important Disclaimer
Our services are advisory in nature and based on information available at the time of analysis. Business decisions and implementation of recommendations remain the sole responsibility of the client. We strongly recommend independent verification of critical business decisions and compliance with applicable regulations.
Payment Terms & Service Termination
Payment Obligations
Payment terms are specified in individual service agreements and typically require payment within 30 days of invoice date. All fees are quoted in Euros (€) unless otherwise specified. Late payments may incur additional charges as outlined in service agreements.
Termination Conditions
Either party may terminate services with appropriate notice as specified in service agreements. Termination procedures ensure orderly conclusion of work, delivery of completed components, and return or secure disposal of confidential information.
Dispute Resolution & Governing Law
Resolution Process
We are committed to resolving any disputes or concerns through professional dialogue and mutually acceptable solutions. Our preferred approach emphasizes communication, understanding, and collaborative problem-solving.
Direct Communication
Initial discussion to understand concerns and explore immediate solutions.
Formal Mediation
Structured mediation process with neutral third-party facilitator if needed.
Legal Arbitration
Binding arbitration under Cyprus law if other methods are unsuccessful.
Legal Framework
These terms are governed by the laws of Cyprus and the European Union. Any legal proceedings will be conducted in Cyprus courts, with English as the primary language for all legal communications.
Jurisdiction & Compliance
Governing Law: Republic of Cyprus and EU regulations
Jurisdiction: Cyprus District Courts
Language: English for all legal proceedings
Compliance: GDPR, Cyprus Company Law, EU Directives
Force Majeure: Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including but not limited to natural disasters, government actions, or technical failures.
Terms Updates & Contact Information
Terms Modifications
We may update these Terms of Service periodically to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated through our website and direct notification to existing clients.
Continued use of our services after terms updates constitutes acceptance of the revised terms. We recommend reviewing these terms regularly to stay informed of any changes.
Questions & Clarifications
If you have questions about these Terms of Service, need clarification on specific provisions, or require additional information about our services, please contact us through our established communication channels.
We are committed to providing clear explanations and ensuring you fully understand your rights and obligations under these terms.